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What’s Unified Traffic Number?
Unified Traffic Number is a unique number that defines the personal traffic profile for any client deals with Unified Traffic System. This number helps the client to apply for traffic services.

Where can I find my Unified Traffic Number?
You can find it:
  • Printed on your vehicle license
  • Printed on the new driving licenses template
  • If you know the old traffic number, then you can inquire about the new one through fines inquiry and payment online system

What’s the Single Sign On?
Single Sign On known as SSO is a technical secure mechanism that allows internet users to login from single point to online traffic services and to the governmental sites of Abu Dhabi emirate. This allows the internet users to easily apply for governmental services.

What are the registration pre requisites? And what’s the registration mechanism?
o The registered user should be a citizen or UAE resident and hold an emirates identity card. The registration is done by following the “Registration” link and follows the steps based on the registration type. The registration includes reading the emirates identity card by a “Card Reader”

What are the expected benefits from site registration?
As a registered user you can access and use the e-services provided by Abu Dhabi government. Beside accessing the traffic e-services provided by this site which includes: viewing and updating the traffic profile and the driving license, fines and black points inquiry and make online e-payments, performing driving license change try dates and inquiring about the accidents, certificates and receipts for registered vehicles. Other services are also available.

How can I send a complaint or make a suggestion about the site services?
By following the “Contact Us” link, which can be found in the each page header and footer parts.

Where can I find the traffic service centers and their telephone numbers?
You can find these information on the Unified Traffic System Website

How can I know more about the procedures and required documents for any traffic service?
You can find these information on the Unified Traffic System Website

What is the customer service telephone number of vehicles and drivers departments?
600577777

How can I inquire about all of my traffic fines?
To know all of your traffic fines, you should inquire through the following 3 ways:
  • Inquire by unified traffic number: this will return all the fines related to your traffic number
  • Inquire by plate info: this will return all the fines related to specific vehicle (mostly this is done for “absent” type of violations)
  • Inquire by driving license info: this will return all the fines related to your driving license (this includes some of the “presence” violations)


 
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